SUNGLASSES EXCHANGES: Exchanges may be made within the 30 days of date of invoice. You must email us at customerservice@sunglasses-pro.com for a Return Authorization Number before returning any products. The Return Authorization Number MUST be on the shipping label or your package will be refused. Shipping exchanges is at your expense. Please make sure you return your merchandise by a traceable method (a tracking number) as we are not responsible for the lost packages being returned. Sunglass-Pro returns must be in brand-new and un-used condition and complete with all original packaging. Please also return any accessories such as the sunglass case or lens cleaner that may have accompanied the original product. Upon receipt of merchandise and approved inspection, we will exchange for the model of your choice with any balances or shipping charges due applied to your credit card. Original shipping will not be refunded. Exchanged merchandise that is not in the original condition or missing original packaging will either be refused, or subject to a 25% re-stocking fee at our discretion. Discontinued or “Special Offers/Orders” (not regularly stocked items) may not be returned for refund or exchange. No Exchanges will be accepted after 30 days of date of invoice. For return service, please use the address below: for returns from USA: for returns from Europe: Before returning the good(s), please follow the instructions below:
SUNGLASSES-PRO.COM
3130 Brighton 7th street, app. 3H
Brooklyn NY
11235
SUNGLASSES-PRO.COM
PO Box 7, Chisinau
Moldova, MD-2000
1. Place the Return Authorization Number on the shipping label.
2. Attach the return label to the outside of the box.
3. Place the original or copy of original proof of purchase inside the box.
4. All materials originally shipped to you must be included in package. Product and packaging must be in original condition.
5. Wrap the package securely and for your protection, we recommend that you use a traceable and insurable form of mail for shipment. Sunglass-Pro returns must be in brand-new and un-used condition and complete with all original packaging.
